Effective Date: 19-07-2025
Last Updated: 19-07-2025
This Privacy Policy describes how Reconn Digital FZE (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you visit our website https://www.reconn.io, purchase digital products, or engage with our services.
This website and all online transactions are managed by Reconn Digital FZE, a UAE-registered Free Zone Establishment.
Some digital training services, certifications, or enterprise solutions offered on this website may be delivered or supported by Reconn Technology LLC, our mainland UAE entity that provides AI and cybersecurity solutions and services, enterprise-grade training, and certification support.
Where required, limited user data may be shared between the two entities solely for the purpose of delivering, supporting, or certifying training products and services.
Full name
Email address
Phone number
Company details (for business buyers)
Billing address
Payment details (processed securely by Stripe or Mamopay or BNPL provider)
IP address
Browser type and device information
Geographic region (approximate)
Pages viewed, session durations, referral sources
Cookie and pixel identifiers (see Section 7)
Clicks on affiliate or referral links
Campaign source (UTM tags, referrer, partner tracking)
Your data may be used for the following purposes:
To process and fulfill orders for digital products
To grant access to course content and certification platforms (e.g., PECB KATE)
To send transactional emails and reminders
To provide customer and technical support
To perform website analytics and improve UX
To comply with legal obligations, including UAE VAT recordkeeping
To monitor affiliate link performance (if applicable)
To prevent fraud or abuse
For customers in the EU/UK, we rely on:
Contractual necessity (to fulfill purchases)
Legitimate interest (fraud prevention, analytics)
Consent (email marketing, cookies)
Legal obligation (financial compliance in the UAE)
Your personal data may be shared with:
Shopify (ecommerce hosting platform)
Stripe, Mamopay, and other payment providers
PECB or other authorized certification partners
Reconn Technology LLC, when needed for service delivery or enterprise support
Analytics and marketing tools (e.g., Google Analytics, Meta Pixel)
Government authorities, tax regulators, or courts, where required by law
We do not sell your personal information.
Your information may be transferred to and processed in countries outside your jurisdiction.
We use industry-standard safeguards, including data processing agreements and encryption, to ensure your data remains protected.
We use cookies and similar technologies for:
Site functionality and preferences
Analytics and performance monitoring
Remarketing and ad personalization
Affiliate tracking
You may control or disable cookies in your browser settings. For more, refer to our Cookie Policy.
Depending on your location, you may have rights to:
Access or update your personal data
Request deletion (where legally permitted)
Withdraw consent
Object to direct marketing
File a complaint with a data protection authority
To exercise your rights, email us at privacy@reconn.io.
We retain personal data:
As long as needed to fulfill services
As required by UAE tax or commercial law (typically 7 years)
Until deletion is requested, if legally permissible
Some links on our website are affiliate links. If you click and purchase through these, we may earn a commission — at no extra cost to you.
We only recommend tools, courses, or services we genuinely believe in. Affiliate interactions are tracked via secure and privacy-compliant platforms.
Our services are intended for users aged 16 years and older. We do not knowingly collect data from minors. If you believe a minor has submitted personal information, please contact us for removal.
We implement reasonable technical and organizational measures to protect your personal data, including:
HTTPS encryption
Secure hosting infrastructure
Access controls
Secure payment processing via Stripe and Mamopay
Internal audits and staff training
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.
Continued use of our site implies acceptance of any changes.
For privacy-related questions or requests, contact:
Reconn Digital FZE
Block B-B49-087
Sharjah Research Technology and Innovation Park
Sharjah, UAE
Email: privacy@reconn.io
Reconn Technology LLC
G06-43
The Exchange Tower
Business Bay
Dubai, UAE
(For enterprise inquiries only)
