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Dutch DPA (AP) in 2026: the new enforcement policy, public fines and AI guidance
What the Autoriteit Persoonsgegevens changed this year, how a Dutch enforcement case now runs from first letter to published fine, and what the regulator has told organizations about AI, with the dates and the sources.
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In 2026 the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, AP) made three changes that every organization processing personal data in the Netherlands should know. Since September 1, 2026 it is required by law to publish its GDPR fines and other sanctions. On October 30, 2026 it published its first full enforcement policy, which explains how it picks a sanction and how a case runs. And through the year it issued specific guidance on AI, from Microsoft 365 Copilot to automated decisions.
I have read the 30-page enforcement policy and the AP announcements behind each of these changes, and this article walks you through them in plain language. If you are a privacy officer, an FG (the Dutch term for a data protection officer) or a security lead with Dutch data subjects, and you want to talk through what this means for your program, talk to me directly.
Key takeaways
- Publication is now the law. From September 1, 2026 the AP must publish fines, orders subject to a penalty payment and processing bans. It used to do this under its own policy.
- The "two-week rule" is 10 working days. The AP does not publish a sanction earlier than 10 working days after the organization receives the publication decision, unless the organization has already gone public or does not object.
- The enforcement policy makes the AP predictable. It lists every instrument, the factors that decide which one is used, the steps of the procedure and a settlement-style route with a fine reduction of up to 35%.
- The FG now sits inside the procedure. A registered data protection officer receives the investigation report, progress updates and the final decision, and the FG's earlier advice counts when the AP weighs a sanction.
- Fines have grown fast. The AP fined Uber €824.99 million in August 2026 and the company behind taxi app Yango €100 million in May 2026.
- AI is a supervision priority. The AP concluded that a planned Microsoft 365 Copilot rollout at a Dutch municipality would breach the GDPR, published a generative AI tool, and consulted on how to explain automated decisions.
What changed at the Dutch DPA in 2026
Most coverage picks one of these stories. Read together, they show a regulator that explains itself early, publishes what it decides, and is preparing to supervise AI. Here are the dates that matter, each one taken from the AP's own announcements.
- Ten municipalities fined €250,000 in total for keeping files with sensitive information about Muslim residents without their knowledge.
- Draft enforcement policy published for public consultation. The AP received 12 responses.
- Draft guidelines on the right to an explanation in automated decision-making opened for consultation.
- €100 million fine for MLU B.V., the company behind the European version of taxi app Yango, for transfers of personal data to Russia.
- Change of chair. Aleid Wolfsen hands over to Geert Potjewijd after 10 years.
- Generative AI guidance and tool published, together with the AP's advice on Microsoft 365 Copilot at the municipality of Haarlemmermeer.
- Twitch users advised to opt out of sharing data to train Amazon AI models.
- €824.99 million fine for Uber for fully automated decisions to deactivate drivers.
- Mandatory publication of GDPR sanctions takes effect through an amendment to the Dutch GDPR Implementation Act (UAVG).
- Smart glasses warning. Filming others is almost always prohibited once images are shared or published.
- New AI directorate. The AP starts its directorate for supervision and coordination of AI and algorithms.
- Enforcement policy adopted and published in the Government Gazette (Staatscourant 2026, 38702).
A short history of the Dutch DPA
The AP is the independent supervisory authority for personal data in the Netherlands. It did not start with the GDPR. Dutch data protection supervision goes back to the Registratiekamer, set up under the Personal Data Registrations Act of 1989. In 2001, when the Personal Data Protection Act (Wbp) replaced that law, the regulator became the College bescherming persoonsgegevens (CBP).
On January 1, 2016 the CBP was renamed Autoriteit Persoonsgegevens and received the power to impose substantial administrative fines, together with the first Dutch data breach notification duty. The GDPR followed on May 25, 2018, alongside the Dutch GDPR Implementation Act (Uitvoeringswet AVG, or UAVG), which is the national law that the 2026 publication rule now amends.
Two things make the AP more important than the size of the Netherlands suggests. Many international companies have their European headquarters there, so under the GDPR one-stop-shop mechanism the AP leads cross-border cases against them. That is why a complaint from 171 French drivers ended in a Dutch fine for Uber. And since 2023 the AP has also coordinated supervision of algorithms and AI in the Netherlands, a task that is growing into AI Act supervision.
A note on terms. Dutch sources use AVG for the GDPR, UAVG for the Dutch implementation act and FG (functionaris voor de gegevensbescherming) for the data protection officer. I use the English terms here and give the Dutch one where you will meet it in AP documents.
The new AP enforcement policy, explained
The enforcement policy (Handhavingsbeleid) was adopted on October 30, 2026 after a public consultation. The AP says organizations had questions about how an enforcement procedure works and what to expect, and that the policy is meant to give insight and a degree of predictability. It covers the GDPR and the other laws the AP enforces, including the Police Data Act, the Judicial and Criminal Records Act and newer EU rules such as the Digital Services Act and the regulation on political advertising.
It has six chapters: the AP's role, its principles, the instruments, how it chooses between them, the procedure, and cooperation with other regulators. These are the parts I think matter most in practice.
The principles the AP commits to
- A continuing violation must end. Dutch case law gives the AP a duty in principle to enforce. That means the violation has to stop. It does not mean a fine follows every time, and the AP decides that case by case.
- Enforcement must work. Action has to be effective, proportionate and dissuasive, and the AP picks the instrument it expects to have the most effect.
- The door stays open. During the procedure, and during objection or appeal, an organization can present a concrete plan to end the violation. Making a proposal is not an admission. If you have an FG, the FG's advice on the plan must be attached. The AP can still fine afterward, but it takes the remediation into account.
- You are kept informed. If the AP does not decide within the statutory period, it updates the organization at least every six months.
- The FG is informed. More on this below, because it changes the DPO's position.
- The complainant is informed and receives a copy of the enforcement decision, with confidential business information removed where the claim is justified.
The instruments, from lightest to heaviest
| Instrument | What it is | When the AP uses it |
|---|---|---|
| End letter | A letter closing the case with no formal measure | Rarely. The violation is established but already fixed. The AP says most violations are too serious for this, and it can still count against you later. |
| Reprimand | A formal finding of a violation with disapproval | Minor infringements, or a natural person for whom a fine would be disproportionate. A later related violation is treated more severely. |
| Order (last) | An instruction to end the violation by a deadline, alone, with penalty payments, or with the AP stepping in itself | Continuing violations. Penalty amounts can be set against the financial gain of non-compliance and raised if ignored. |
| Processing restriction or ban | Data may only be stored, or the processing must stop entirely | Unlawful processing that cannot be fixed quickly. It can also be imposed temporarily during an investigation to freeze the situation. |
| Administrative fine | A punitive sanction, calculated with EDPB Guidelines 04/2022 for companies and the AP's 2023 fining rules for public bodies | Any law the AP enforces. It can be combined with an order for the same violation, and the manager who directed the violation can be fined personally. |
| Formal warning | Advice that a planned processing is likely to break the law | Only before processing starts. Ignoring it counts as an aggravating factor. |
What decides which instrument you get
The AP applies the factors of Article 83(2) GDPR to every case, including cases where it is not planning a fine. On top of the familiar ones (nature, gravity and duration, intent or negligence, earlier violations, cooperation, categories of data), the policy names extra circumstances it will always look at:
- whether the violation produced a benefit for the organization;
- whether the organization ended the violation itself, and whether that was before or after it knew about the investigation;
- whether the violation followed from company policy;
- whether the FG had pointed out the risks in DPIAs or advice, and what the organization did with that;
- whether affected people were told, and whether they were compensated voluntarily.
From my side of the table. Read the fourth point twice. The AP will ask to see what your DPO wrote before things went wrong and what management did next. A DPIA with FG advice that was ignored is now evidence against the organization. A DPIA whose advice was followed is evidence for it. This is the strongest argument I have seen for giving the FG real training and a documented voice.
How a case runs
- Intention to enforce. The organization receives the investigation report, the underlying documents and a notice stating whether the AP intends a fine, a remedial measure, a reprimand or a combination. A registered FG receives a copy.
- Your view. You respond in writing within a set term, and you can ask to explain it orally. The FG may attend that hearing as an observer.
- Decision. The AP decides whether to act and with which instrument. In cross-border GDPR cases the draft decision is first aligned with the other EU authorities concerned.
- Outcome. The procedure ends with an end letter or a formal decision.
- Publication. The decision and a press release are published under the UAVG and the AP's publication rules.
- Follow-up. Orders are checked after the deadline. Fines and forfeited penalties are collected by the Dutch central collection agency (CJIB). GDPR fines are only collected once objection and appeal are finished.
The AP says a procedure with a formal instrument takes nine to eighteen months on average. The statutory decision period for a fine is thirteen weeks after the notice of intent. For every full half year beyond that period, the AP reduces the final fine by 5%, capped at €5,000 per half year. The power to fine lapses five years after the violation, and for a continuing violation the clock only starts when the violation ends.
The acknowledgment and acquiescence procedure
This is the part that drew the most attention. When the AP intends to fine, it can offer a shorter route, or the organization can ask for it through its case handler. There is no right to it. The organization acknowledges the violation, accepts the fine and gives up objection and appeal. In return the AP lowers the fine by up to 35%.
Three conditions apply: a clear acknowledgment of the violation, a waiver of legal remedies, and agreement that the fine decision is published on the AP website with a press release. The organization sees the press release beforehand, only to check for factual errors. Exploratory talks are confidential, and what you share is not used in the main case if the talks fail. The route can be used once per case.
Escalation is written down too. If a simple order does not work, a penalty order follows. If penalties are forfeited in full, the next order carries considerably higher amounts. If a fine does not stop the conduct, a second fine for the later period can be considerably higher because of the repeat character. Organizations that profit from staying non-compliant are the stated target.
Public fines: the transparency rule and the 10-working-day period
Since September 1, 2026 the AP is legally required to publish its GDPR sanction decisions. The duty entered the Dutch GDPR Implementation Act through an amendment adopted by the House of Representatives, and it is commonly cited as the new Article 21b UAVG. It covers administrative sanctions such as a fine, an order subject to a penalty payment and a processing ban.
The AP was already publishing sanctions, but under its own policy. It had asked the legislator for this change for years. Its reasoning is that when a sanction is public, other organizations can see what went wrong and fix the same problem at home, and that a duty written in law gives more legal certainty than a policy.
How publication works, step by step
- Notice. The AP tells the organization that it intends to publish the sanction and gives it the chance to respond.
- Publication decision. The AP takes a final decision on publication.
- Waiting period. The AP does not publish earlier than 10 working days after the organization receives that decision. Many articles call this the two-week rule. The AP's own wording is 10 working days.
- Earlier publication. If the organization has already made the sanction public itself, or does not object, the AP may publish sooner.
- Legal protection. The organization can object to the sanction and to the publication. Whoever objects to publication can also go to court to try to stop it.
The AP has also chosen to publish sanctions under the Police Data Act and the Judicial and Criminal Records Act in the same way. And anyone who uses the acknowledgment route described above agrees to publication up front, so no separate publication decision is needed in those cases.
What this means in practice. Ten working days is not long. If you want to ask a court to block publication, your legal team needs to be ready before the publication decision arrives, not after. And your communications team needs a holding statement for customers, staff and works council, because the AP's press release will be the first version of the story most people read.
AP fines so far: the public record
The AP keeps a public register of all fines and other sanctions it has imposed and published since 2018. At the time of writing it lists 49 items. The amounts below come from AP announcements. Several of these decisions are under objection or appeal, which I note where the AP says so.
| Organization | Amount | Date | Reason given by the AP |
|---|---|---|---|
| Uber | €824.99 million | Aug 2026 | Fully automated deactivation of driver accounts between 2018 and 2022 without human assessment, and too little information to drivers. Uber has appealed. |
| Uber | €290 million | Aug 2024 | Transfers of driver data to the United States. Proceedings ongoing. |
| MLU B.V. (Yango) | €100 million | May 2026 | Transfers of driver and customer data to Russia without adequate protection, investigated with the Norwegian and Finnish authorities. MLU has objected. |
| Clearview AI | €30.5 million | Sep 2024 | An unlawful database of facial images. |
| Uber | €10 million | 2023 | Not being open about retention periods and making it hard for drivers to use their privacy rights. Proceedings ongoing. |
| Netflix | €4.75 million | Dec 2024 | Not informing customers clearly enough about what it does with their data. |
| Ten municipalities | €250,000 in total | Feb 2026 | Files with sensitive information about Muslim residents, kept without their knowledge. |
Two patterns stand out. International transfers and automated decisions about people draw the largest amounts. And public bodies are fined too: the AP's policy states plainly that it can fine government, and the municipalities case shows it does.
How the AP guides before it fines: public examples
The enforcement policy describes a wide range of interventions, from explaining a norm and holding a conversation with an organization to a fine. The 2026 record shows the AP using the lighter end often and in public. These examples are useful because they show what the regulator expects before a case exists.
The lesson for a compliance team is simple. The AP publishes its expectations sector by sector, gives organizations a chance to fix things, and reserves investigations for those who do not. If your sector has received a public explanation from the AP, the regulator will assume you have read it.
AI guidance from the Dutch DPA
AI ran through most of what the AP published this year. Four items deserve a close read if your organization is deploying AI on personal data.
Microsoft 365 Copilot: the Haarlemmermeer advice
The municipality of Haarlemmermeer carried out a DPIA on Microsoft 365 Copilot, found high risks it could not reduce enough, and asked the AP for a prior consultation under the GDPR. On July 13, 2026 the AP published its advice. Its conclusion: the proposed processing would breach the GDPR.
The advice is addressed to one municipality and does not apply automatically to everyone else. Still, the measures it describes are a ready checklist for any organization that lets a generative AI assistant read its files:
- know which personal data is processed and where it is stored;
- fix access rights first, because the assistant can reach everything the user can reach;
- label documents so that information the AI must not process stays out of its reach;
- define the purpose in advance, since "supporting the employee" is too vague;
- give staff the knowledge and the time to check AI output;
- keep meaningful human involvement in decisions about people;
- get clarity from the supplier on what data it processes and how long it keeps it. A supplier's silence does not remove your own responsibility.
The generative AI tool and guidance
On the same day the AP published two documents. The first is GDPR guidance for organizations that develop generative AI models or put them into use, covering legal bases, safeguards, data curation and training on personal data. The second is a practical tool, a checklist for privacy professionals and project leads to assess step by step whether their organization wants to, can and may use generative AI. The AP's first advice is to check whether you can use generative AI without processing personal data at all.
Automated decisions and the right to an explanation
On April 21, 2026 the AP opened a consultation on draft guidelines about explaining automated decisions under Article 22 GDPR. The draft separates a general explanation, given up front, from a specific explanation of an individual decision, given on request. It asks for concise and understandable wording and says trade secrets can limit an explanation but cannot justify giving none.
The Uber decision four months later shows why this matters. Drivers were deactivated by software after fraud signals or low ratings, with no human assessment. The AP's deputy chair, Monique Verdier, put it this way: "A computer should not make decisions on its own that have major consequences for you."
Preparing for the AI Act
On October 9, 2026 the AP started a new directorate for supervision and coordination of AI and algorithms. The AP is the intended market surveillance authority for AI in the Netherlands, together with the Dutch Authority for Digital Infrastructure (RDI), but it has not been formally designated yet. Its powers begin when the Dutch AI Act implementation law enters into force. In the meantime it is building technical expertise and setting up an AI sandbox with the RDI.
What organizations in the Netherlands should do now
None of this requires a new program. It asks you to tighten the one you have, with the enforcement policy open next to you.
- Put the FG on the record. Make sure your data protection officer is registered with the AP, gives written advice on DPIAs and high-risk projects, and that management's response to that advice is documented.
- Map every automated decision about people. List where software decides without a human, check each one against Article 22 GDPR, and write the general explanation now.
- Review your transfers. The two largest transfer fines went to data flows to the United States and Russia. Know where your processors and their sub-processors store data.
- Fix the cookie banner. A visible reject button next to the accept button. The AP is checking, and the fix takes an afternoon.
- Run the generative AI tool before you buy. Use the AP checklist before procurement, and clean up access rights and document labels before any assistant is switched on.
- Prepare for a published decision. Agree who decides on objection, who drafts the public statement and who briefs the board, so that 10 working days is enough.
- Keep remediation evidence. Ending a violation yourself, early, and telling the people affected are all named factors. You can only rely on them if you can show dates and documents.
I should be clear about the limits of this article. It is a practitioner's reading of public AP documents and it is not legal advice. For a live enforcement case you need a Dutch privacy lawyer.
Certifications that fit this picture, and what each one gives you in the Netherlands
I teach and mentor these PECB courses. The pattern I see with candidates from the Netherlands: organizations want one person who understands the law and one management system that proves the work is done. A certificate does not make an organization compliant, and no course replaces the standard or the regulation. What it does is give the person responsible a method and a recognized credential.
CDPO (GDPR) + ISO 27701 Lead Implementer
The pair in highest demand among the Dutch candidates who contact me. The CDPO course covers the regulation and the FG role. ISO 27701 Lead Implementer turns it into a working privacy information management system with records, DPIAs, processor controls and rights handling.
In the Netherlands: one person who can advise as FG and also show the AP the technical and organizational measures behind the advice.
PECB Certified Data Protection Officer (GDPR)
The GDPR in depth and the DPO's tasks: advising, monitoring, DPIAs, breach handling and contact with the supervisory authority.
In the Netherlands: the FG now receives the AP's investigation report and decision, may attend the hearing, and must attach advice to any remediation plan. The role needs someone trained for it.
PECB ISO/IEC 27701 Lead Implementer
How to plan, build and run a privacy information management system. The 2025 edition of the standard stands on its own and no longer has to be added on top of ISO/IEC 27001.
In the Netherlands: structured evidence for the Article 83(2) factor on technical and organizational measures. ISO 27701 is not a GDPR Article 42 certification, and the AP notes there are no accredited GDPR certification bodies in the Netherlands yet.
PECB ISO/IEC 27701 Lead Auditor
How to plan and lead a privacy management system audit, internally or at a supplier.
In the Netherlands: useful for the FG's monitoring task, for internal audit teams, and for processors whose public-sector clients want proof after cases like the municipalities fine.
PECB ISO/IEC 27701 Lead Implementer + Lead Auditor bundle
Both ISO 27701 courses together, for people who build the system and are also expected to check it.
In the Netherlands: suits privacy leads in mid-sized organizations where implementation and assurance sit with the same small team.
PECB ISO/IEC 42001 Lead Implementer
How to set up an AI management system: AI inventory, risk and impact assessment, human oversight, supplier controls and monitoring.
In the Netherlands: a method for exactly what the AP asked of Haarlemmermeer, namely purpose, access and oversight. ISO/IEC 42001 is not a harmonized standard under the EU AI Act and certification does not confer legal compliance.
PECB ISO/IEC 42001 Lead Auditor + Lead Implementer bundle
Build an AI management system and learn to audit one.
In the Netherlands: for teams preparing for AI supervision by the AP and the RDI who want both the builder's and the auditor's view.
PECB EU AI Governance Professional
The EU AI Act itself: roles, risk categories, obligations and how governance is organized.
In the Netherlands: for FGs, compliance officers and counsel who are being handed the AI portfolio on top of privacy.
Why candidates in the Netherlands learn with reconn
- A trainer, not a sales desk. Every self-paced enrollment includes a 1-on-1 live online session with me, a PECB Certified Trainer, plus unlimited email and WhatsApp support until you clear the exam, within 12 months of enrollment.
- Everything PECB charges is included. Two exam attempts, the certification application fee and the first-year annual maintenance fee.
- EU VAT-compliant invoices. reconn is VAT registered in the EU, so Dutch buyers receive a tax-compliant invoice automatically, and companies can ask for corporate invoicing.
- Same-day enrollment, including weekends.
Frequently asked questions
What is the Dutch DPA (Autoriteit Persoonsgegevens)?
The Autoriteit Persoonsgegevens (AP) is the independent supervisory authority for personal data in the Netherlands. It supervises the GDPR and the Dutch GDPR Implementation Act (UAVG), handles complaints, investigates organizations and can impose fines and other sanctions. It also coordinates supervision of algorithms and AI in the Netherlands.
Are GDPR fines made public in the Netherlands?
Yes. Since September 1, 2026 the AP is required by law to publish its GDPR sanction decisions, including fines, orders subject to a penalty payment and processing bans. Before that date the AP published sanctions under its own policy.
What is the two-week rule for Dutch DPA fines?
It refers to the waiting period before publication. The AP does not publish a GDPR sanction earlier than 10 working days after the organization receives the decision to publish. If the organization has already made the sanction public, or does not object, the AP may publish sooner.
Can an organization stop the Dutch DPA from publishing a fine?
It can try. The organization can respond to the AP's notice of intended publication, object to the sanction and to the publication, and ask a court to stop the publication. The 10-working-day period exists to give time for that step.
What is the Dutch DPA's new enforcement policy?
It is a policy document adopted on October 30, 2026 and published in the Government Gazette. It sets out the principles the AP follows when it enforces, the instruments it can use, the factors that decide which instrument fits, the steps of the procedure and how it cooperates with other regulators.
Can a company get a lower fine from the Dutch DPA by settling?
The policy has an acknowledgment and acquiescence procedure. If the AP agrees the case is suitable, the organization acknowledges the violation, accepts the fine, gives up objection and appeal, and agrees to publication. In return the fine is reduced by up to 35%. There is no right to this route.
What is the largest fine the Dutch DPA has imposed?
The largest is €824.99 million, imposed on Uber in August 2026 for fully automated decisions to deactivate driver accounts. The AP says Uber has appealed. Before that, the largest was €290 million, also for Uber, in 2024.
Did the Dutch DPA ban Microsoft 365 Copilot in the Netherlands?
No. The AP gave advice to one municipality, Haarlemmermeer, after a prior consultation. It concluded that the processing as proposed would breach the GDPR and described the measures needed first. The advice is not a general ban, but other organizations can use it as a reference.
Which certification should a data protection officer in the Netherlands take?
The GDPR does not prescribe a certificate. It asks for expert knowledge of data protection law and practice. Many FGs start with the PECB Certified Data Protection Officer course for the law and the role, and add ISO/IEC 27701 Lead Implementer to learn how to build the management system behind it.
Sources
All facts in this article come from the regulator's own publications and EU law, read on November 12, 2026.
- Handhavingsbeleid AP gepubliceerd (enforcement policy published), Autoriteit Persoonsgegevens, October 30, 2026
- Handhavingsbeleid van de Autoriteit Persoonsgegevens (full policy), Autoriteit Persoonsgegevens
- AP maakt AVG-sancties voortaan verplicht openbaar (mandatory publication of GDPR sanctions), Autoriteit Persoonsgegevens, August 27, 2026
- Boetes en andere sancties (register of fines and other sanctions), Autoriteit Persoonsgegevens
- Uber fined nearly 825 million euros for automated driver blocking, Autoriteit Persoonsgegevens, August 21, 2026
- Besluit boete Yango, Autoriteit Persoonsgegevens, May 8, 2026
- Boetebesluiten tien gemeenten, Autoriteit Persoonsgegevens, February 5, 2026
- Tool generative AI and the GDPR + prior consultation Microsoft Copilot, Autoriteit Persoonsgegevens, July 13, 2026
- AP advises Twitch users: opt out from sharing data with Amazon AI, Autoriteit Persoonsgegevens, August 20, 2026
- AP warns users of smart glasses that filming others is almost always prohibited, Autoriteit Persoonsgegevens, September 22, 2026
- AP onderzoekt websites vanwege misleidende cookiebanner, Autoriteit Persoonsgegevens, October 16, 2026
- AP informeert incassobureaus over verantwoorde inzet AI, Autoriteit Persoonsgegevens, October 29, 2026
- AP zet volgende stap in toezicht op AI, Autoriteit Persoonsgegevens, October 9, 2026
- Guidelines 04/2022 on the calculation of administrative fines under the GDPR, European Data Protection Board
- Regulation (EU) 2016/679 (General Data Protection Regulation), EUR-Lex
